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EYRA BEAUTY
Last updated: January 3, 2026
1. SELLER INFORMATION
The website www.eyrabeauty.com is operated by:
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Company name: SAS GAGECOM
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Legal form: Simplified Joint Stock Company (SAS)
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Registration number: 994 595 684 (RCS France)
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Registered office: 200 rue de la Croix Nivert, 75015 Paris, France
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Contact email: contact@eyrabeauty.com
2. PURPOSE
These Terms & Conditions of Sale (“T&Cs”) govern all purchases made by any individual consumer (“Customer”) through the website eyrabeauty.com.
By placing an order on the website, the Customer fully and unconditionally accepts these T&Cs.
3. PRODUCTS
EYRA BEAUTY offers beauty tools and cosmetic products, including but not limited to:
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Facial and body massage brushes
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Lymphatic drainage tools
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Cosmetic serums and skincare products
Each product is described as accurately as possible.
Product images are for illustrative purposes only and may slightly differ from the delivered product (colors, packaging, lighting).
4. PRICES
Prices are displayed in euros (€) or other applicable currencies depending on the Customer’s location and are inclusive of all applicable taxes, excluding shipping costs.
EYRA BEAUTY reserves the right to modify prices at any time.
Products are invoiced based on the price in effect at the time of order confirmation.
Shipping fees are displayed before final checkout.
5. ORDERS
Orders are placed directly on eyrabeauty.com.
The order process includes:
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Product selection
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Cart validation
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Customer information
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Shipping method selection
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Secure payment
An order confirmation email is sent once payment is successfully completed.
EYRA BEAUTY reserves the right to refuse or cancel any order in the event of suspected fraud, payment issues, or an existing dispute with the Customer.
6. PAYMENT
Payment is due immediately upon ordering.
Accepted payment methods include:
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Credit / debit cards
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Secure payment solutions available on the website (e.g., Shopify Payments)
All transactions are encrypted and processed via secure payment platforms compliant with industry standards.
7. INTERNATIONAL SHIPPING & DELIVERY
7.1 Delivery Areas
EYRA BEAUTY ships to:
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France (mainland)
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French Overseas Territories (DOM)
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European Union
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United States
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Selected international destinations
Available shipping options and fees are displayed at checkout based on the delivery address.
7.2 Delivery Times
Delivery times are indicative and may vary depending on:
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Destination country
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Customs clearance
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Local carriers
EYRA BEAUTY cannot be held responsible for delays caused by carriers, customs authorities, or force majeure events.
7.3 Customs Duties & Taxes (International Orders)
For deliveries outside the European Union, the Customer acknowledges that:
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Customs duties, import taxes, or local fees may apply
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These charges are the sole responsibility of the Customer
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EYRA BEAUTY has no control over such fees and cannot estimate their amount
Refusal to pay customs fees does not qualify for a refund.
8. RIGHT OF WITHDRAWAL (EU & DOM CUSTOMERS)
In accordance with European consumer law, Customers located in the EU or French Overseas Territories have 14 days from receipt of the order to exercise their right of withdrawal.
Hygiene Exception
For health and hygiene reasons, cosmetic products or beauty tools that have been opened, used, or unsealed cannot be returned or refunded.
9. RETURNS & REFUNDS (INTERNATIONAL)
To request a return, the Customer must contact:
📧 contact@eyrabeauty.com
Return conditions:
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Product must be unused and in original packaging
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Return shipping costs are borne by the Customer
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Returns must be approved before shipment
Refunds are processed within 14 days of receipt of the returned product and issued via the original payment method.
10. LEGAL WARRANTIES (EU)
Products sold by EYRA BEAUTY benefit from:
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The legal guarantee of conformity
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The guarantee against hidden defects, as defined by French law
Claims must be submitted via email to contact@eyrabeauty.com.
11. LIABILITY
EYRA BEAUTY shall not be held liable for:
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Improper or non-compliant use of products
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Skin reactions or incompatibilities
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Use contrary to instructions or recommendations
EYRA BEAUTY products are not medical devices and do not replace professional medical advice.
12. PERSONAL DATA
Personal data is collected solely for order processing and customer management and is handled in compliance with applicable data protection regulations (GDPR).
Customers have the right to access, modify, or delete their personal data by contacting:
📧 contact@eyrabeauty.com
13. INTELLECTUAL PROPERTY
All content on eyrabeauty.com (texts, visuals, images, logos, branding) is the exclusive property of EYRA BEAUTY.
Any reproduction, distribution, or use without prior written authorization is strictly prohibited.
14. GOVERNING LAW & JURISDICTION
These Terms & Conditions are governed by French law, regardless of the Customer’s country of residence.
In the event of a dispute, an amicable solution will be sought first.
Failing that, French courts shall have exclusive jurisdiction.